What it's like to work with me
An executive once told me, "When I see you walking toward my office, I feel both excited and a little scared. I know you're going to ask me the question that helps, and I know it's going to stretch me." That's about right.
I do the personal work alongside you, and I hold myself to what I ask of you. Working with the global partners of a large professional services firm, a colleague and I noticed that in the name of "customer first," leaders would walk out of meetings with their own people. Customer first is right. Disrespecting each other is not. So we asked them to commit to being fully present for the entire journey, or to join a later one. A few bristled. "Do you know who I am?" But you can't ask people to change a culture you're unwilling to model. That's the work, and I don't get to opt out of it.